Within Australia, we express post SHIFT for free via Australia Post. Your package will be in the mail within 1 business day of your order.


Can I buy SHIFT in any shops or hearing clinics?

Nope, and that’s the beauty of it! SHIFT is strictly-online-only. But if you need a hand at the checkout, contact us and we’ll step you through it.

How do I check on my order?

We’ll send you an email with a link to your tracking info once SHIFT has been shipped.

Do you ship internationally?

For now, we only ship to people living in Australia. However, thanks to the power of the internet, the rest of the world is firmly in our line of sight. Or should that be ‘site’...

How much does shipping cost for SHIFT accessories?

All accessories and spare parts for your SHIFT device are available on this site. Shipping costs $10.

What payment methods do you accept?

Visa, Mastercard, American Express, and PayPal.

Do you offer payment plans?

We partner with SplitIt and Zip Pay so, pending eligibility, you can pay for SHIFT in interest-free installments.